Our staff is comprised of dedicated and licensed professionals with the experience to answer all your questions regarding our services. Please feel free to contact any of our staff members at any time.
Co-Owner and CEO
When Glenn started out in the retail business, he realized quickly that not only did he have an almost instinctual understanding of what “customer service” meant to the entire organization, but that he also had a keen sense for operations, and how an entire organization contributed to the full customer experience. While researching a possible entry into rabbinical school, Glenn happened upon the NFDA (National Funeral Directors Association), and it changed the course of his life. He knew instantly that he could take his passion for the customer experience and his strong desire to ease people’s grief and suffering…and help lead a revolution in the funeral business. With almost twenty years of experience in bereavement industry, Glenn & his partner (and wife) Tiffany, are ready to help people plan tributes for their loved ones that are based on what they see as the ideal memorial, not one that’s based on predefined processes that have been around for decades.
Brian graduated from San Antonio College with a degree in Mortuary Science in 2004. He has three children. Brian’s oldest daughter is a nurse in Texas. She has blessed him with two grandsons. An adventurer by nature, he has done a bit of everything - from roughnecking in the oil field to working as an orthopedic technician. His openness and adaptability made funeral directing a natural fit. His attentive support to families at need is not only an example to the young staff of Potter, but also to his other two children, as they both aspire to follow his career path as well. In his free time, Brian stays active at the gym, enjoys sports, and travels whenever he can find the time.
Co-Owner and CFO
Tiffany spent her early career with the U.S. Military, working in civil affairs as a primary liaison between the U.S. and localities across Europe and the Middle East. Working with local governments on rebuilding and redeveloping infrastructure for war-torn areas in Bosnia, Kosovo and Iraq, Tiffany honed her skills in operations, logistics and civil engineering. She brought those skills with her when she entered the corporate world and was able to bring the unique experiences from her military career into the commercial sector. After meeting Glenn and learning of his passion for the funeral industry, she realized quickly that they both shared a common vision for easing people’s grief. And unlike many in the industry, she doesn’t look backwards to what has been done, she’s looking forward, toward the future and to what is possible. “Dedicated service seems to be lost with many larger corporations that are slow to change…I know we can do it better!”
Preneed Funeral Director, All Locations
Amber has a diverse professional background in the funeral industry. She is a licensed funeral director as well as a licensed life insurance producer. In addition, Amber is a certified Preplanning Consultant through the NFDA. Amber is actively involved with funeral planning seminars and health fairs seeking to raise awareness of the importance of pre-planning. Additional important aspects of Amber's professional career revolve around collaborating with funeral homes, attorneys, conservators, and elder care facility directors to facilitate asset protection, commonly for Title 19 qualification. Amber lives in Sturbridge, MA with her husband and two daughters. In her down time, she enjoys hiking and traveling.
Mark has been a fixture of dedication and patience for the duration of his 31 years of service at Holmes-Watkins Funeral Home. A graduate of the New England Institute of Applied Arts and Sciences, Mark has guided the family funeral home for 29 years as an officer and prides himself on making compassion and understanding arrangements the Holmes way of making the death of a loved one a little easier to navigate for each family he serves. Along with his decades of leadership in the funeral home, he maintains an active community life with his involvement with the B.P.O.E., NFDA, CFDA, the Greater Enfield Golf League and formerly the Manchester/Vernon Jaycees. Mark is also a parishioner of St. Teresa of Calcutta Parish - St. Bartholomew Church. Among Mark’s greatest gifts to our professional family is having his son, Nathan, become the 4th generation of the Holmes family to continue their legacy in the profession.
Nathan has been with the Holmes-Watkins Funeral home for almost a decade. He is a recent graduate of Lincoln College of New England and also holds a Bachelor of Science in Business Administration from Eastern Connecticut State University. He discovered his passion for the funeral industry while working alongside his father and uncles during his summer and winter breaks from ECSU. His gentle presence, coupled with strong listening skills, makes him an invaluable asset to families and he strives to create a service or celebration that best fits their needs. When Nathan is not at work, he enjoys spending time with his family and friends. Nathan is a member of the NFDA, CFDA and is a parishioner of St. Teresa of Calcutta Parish - St. Bartholomew Church. His greatest honor is to be able to carry on the Holmes name in Manchester and continue his great-grandfather’s legacy as a 4th generation funeral director.
Howard is a lifelong Manchester resident and a graduate of American Academy McAllister Institute of Mortuary Science in New York City, Class of 1970. He became a fully licensed funeral director/embalmer in 1972. He is a lifelong parishioner of St. Bridget R.C. Church and has three children and four grandchildren. Howard was predeceased by his wife Sandi.
Rich has served families from the Holmes-Watkins Funeral Home since 1979. He earned his degree in Mortuary Science from Miami-Dade Jr. College in Miami, Fl. His presence delivered on the Holmes tradition of support and service. Rich has a tireless dedication to his families, in part, because of his strong community ties. He was a member of the Connecticut Funeral Directors Association Executive Board from 1997 through 2001, serving as its president in 2000. He also was a member of the Town of Manchester Permanent Memorial Day Committee, from 1992 until 2018. Rich will continue to provide guidance as the Holmes-Watkins personnel strive to continue the legacy of the Holmes family, “Where Personal Consideration is a Tradition”.
Barton was born in 1960 in Boston Massachusetts. He graduated from Norwood High School in 1979. He worked for the American Red Cross for several years before deciding to pursue a career in the funeral business. Barton graduated from The New England Institute of Applied Arts and Sciences in Boston MA, where he earned his degree in Mortuary Science. He served his apprenticeship for Holmes Funeral Home in 1991 and became a licensed funeral director in 1992. Barton has now been with the funeral home for 27 years. He resides in Manchester with his wife, two children, two dogs, one cat and various foster cats and dogs. When Barton is not at work, you can find him working in the yard and garden or rooting for the Boston teams!
Tori has served her apprenticeship with the Holmes-Watkins Funeral Home for the past few months and recently received her Funeral Director/Embalmers license. She is a graduate of Lincoln College of New England. Before coming into the funeral industry, she was a Certified Nurse’s Aide who worked with patients battling Alzheimer’s and Dementia. Her time as an aide, she found herself providing care for patients at the end of life and providing support their families. Her transition to the bereavement industry was as natural as it is fitting. When Tori is not working, she’s spending time with her daughter, family, and friends.
Michelle has been with the Holmes Watkins Funeral Home for several years. She is a graduate of Manchester Community College, with a concentration in Business Administration. After working as a Certified Nurse’s Aide for three years, she found that her background in office management lent itself to her transition into the bereavement industry. As a busy mother of three, Michelle enjoys playing the flute in her down time, and is currently passing this appreciation for music on to her daughter.
Richard "Dick" Suhie
Funeral and visitation assistant, driver
Dick is a lifelong Manchester resident. He is retired and has been a part-time assistant with the funeral home for over ten years.
Funeral and visitation assistant, driver
Bryce exudes a level of professionalism, while still relating to our families, that has made him an asset to the Holmes-Watkins Funeral Home for more than 5 years. He is dedicated to performing the duties of his position in a manner that comforts clients and eases the burden of our funeral directors. When he is not working, Bryce and his wife spend time with family and cherished friends.
Funeral and visitation assistant, driver
Mike is a lifelong Manchester resident. He is recently retired and is the newest member of our part-time assistants.
We are available 24/7, 365 days a year.
If you need our services immediately, please call one of our locations. We will begin the process of bringing your loved one into our care right away.
Our support in your time of need does not end after the funeral services. Enter your email below to receive a grief support message from us each day for a year. You can unsubscribe at any time.